These people were extremely helpful! I wanted a quick delivery and they made it happen. They kept reassuring me through the whole shipping process. The package arrived on my time of convenience and it was very securely packaged. The wall art itself is really nice and the craftsmanship is great! HERE IS THE ISSUE THOUGH: The frame looks great in the box but my wall is egg yolk yellow and I bought the bronze finished artwork and it blends into the background. It doesn’t pop as I was expecting it to pop. Moreover, the bigger issue is that, in the pictures on the website it looks so intricate and beautiful but you don’t realize that because of all the intricacies, they create massive shadows that fall back on the frame and it’s barely visible in a very well lit room. I had to remove a few light bulbs next to the frame to remove some of the shadows being casted on the frame! I think a really dark wall behind this frame will help this problem, but we are not planning on repainting our house anytime soon so it’s sad that the beauty of the frame is not readily visible to people when they see it because one, it blends in a lot, and two, it casts way too many shadows that the calligraphy around the frame is barely legible!