Does closing my account delete my data instantly?

Account closure triggers deletion; some records may be retained where required by law for limited periods.

What if I have an active order or return?

Deletion may be postponed until the active order/return is resolved.

Data Deletion Instructions

Quick Summary

Scope: Customer account, order, and support data created on islamicwallartstore.com.
How to request: Use the email template in Step 1 below.
Timing: We aim to complete verified requests within 30 days (subject to legal obligations).

Step 1 — Send a Request

Please send the email from your registered address and replace placeholders with your details.

Step 2 — Identity Verification

For security, we may ask you to verify via your registered email and provide one or more of the following: a recent order number, shipping address, or the last 4 digits of the payment method used. We never ask for full card numbers.

Step 3 — Deletion & Confirmation

Once verified, we will delete the eligible data and notify you by email when the process is complete.

What We Delete

Customer account and profile information (name, email, phone).
Address book entries (shipping/billing addresses).
Store preferences (favorites, notification settings).
Support tickets and conversation content.

What May Be Retained (Legal Basis)

Accounting/tax records (transaction amount, date, tax) and documents required for returns/warranty.
Fraud prevention and security logs (minimum necessary and for a limited period).
Aggregated or anonymized analytics that cannot identify you.

Third‑Party Services

We work with payment processors, carriers, and email providers to fulfill orders and communications. When we receive your validated request, we will propagate your deletion request to relevant third parties where feasible. Each provider may have its own legal retention requirements.

Short FAQ

Does closing my account delete my data instantly? Account closure triggers the deletion workflow; some records may be retained as required by law for limited periods.
What if I have an active order/return? Deletion may be postponed until the order/return is fully processed.